One line of code. Your AI learns your site automatically and answers 24/7 — and, connected to your APIs, it places orders, tracks shipments and handles refunds right inside the chat.
<!-- One line, that's it -->
<script
src="https://widget.webnav.ai/widget/chat-widget.js"
data-base-url="https://yoursite.com"
data-theme="dark"
></script>Smart, efficient, always-on customer service for your business
Beyond answers — the AI calls your own APIs to place orders, look up orders, track logistics and process refunds, with a confirmation step for every transaction.
Webnav auto-discovers and calls your tools over the open Model Context Protocol (JSON-RPC over HTTP) as the action backend — no custom adapters. Any MCP-compliant server works; third-party platforms onboard in minutes and write actions are confirmed.
Semantic retrieval via RAG combined with leading AI models pinpoints the most relevant content for every question — faster, leaner, more accurate.
First token appears in under 500 ms via streaming output — no blank screens. Answers render in real time, just like a live agent typing.
AI reads and understands your entire website automatically — and on paid plans you can upload your own documents to enrich its knowledge.
Copy a single line of code into your site and your AI agent goes live instantly. Zero technical barrier — anyone can do it.
Widget code is open source on GitHub (Apache 2.0). Anyone can audit every line. Transparent and trustworthy — no black boxes.
Shadow DOM isolation — widget cannot access your page data. No conversations stored on server, no third-party tracking, domain whitelist control.
Automatically detects visitor language and responds accordingly, supporting Chinese, English, Japanese, Korean, and more.
Works on Web, Android, iOS, and HarmonyOS — one service covering every customer touchpoint.
Enterprise users get live chat, contact info display, and ticket modes. Seamlessly escalate from AI to human when needed.
Visitors submit tickets with contact info and issue details. Manage ticket status workflow in your dashboard — never miss a query.
AI never sleeps. Instant responses around the clock, reducing repetitive inquiries by 80% and cutting support costs.
Connected to your store API, the AI completes the whole shopping journey — browse, order, track, refund — securely inside the chat, with confirmation for every order and refund.
Collect items & address, confirm, then create the order
Look up status, items and amount by order id
Real-time shipping timeline pulled from your system
Start a refund request with explicit confirmation
Enterprise-grade AI architecture that sets us apart
Unlike naive full-context injection, our RAG engine chunks your site content semantically, indexes it as vectors, and retrieves only the most relevant passages per query — 10x faster responses, 80% fewer tokens, and more precise answers.
SSE-based streaming delivers AI answers token by token — users see the first character within 500 ms. Combined with thinking-model optimizations, we achieve industry-leading time-to-first-token.
AI analyzes your site and auto-generates suggested questions in 4 languages. Visitors see contextual prompts the moment they open the widget — zero config, higher engagement.
No technical background needed — up and running in minutes
Copy a single line and paste it into your webpage. That's the entire setup. Quick Start
AI reads your site automatically and — on Enterprise — connects to your own APIs for orders, logistics and refunds. No training required.
Visitors get instant answers and can place orders, track shipments and request refunds right inside the chat — 24/7, with confirmation for every transaction.
Choose your platform and integrate in minutes
<!-- Add before </body> -->
<script
src="https://widget.webnav.ai/widget/chat-widget.js"
data-base-url="https://yoursite.com"
data-theme="dark"
></script>Quick answers to common questions